Accidentally deleting your eSIM can be stressful, but don't worry. In most cases, you can recover or reinstall your eSIM profile. Here's what you need to do:
Immediate Steps
- Don't panic: eSIM profiles can usually be reinstalled.
- Check your device settings: Sometimes, the eSIM might just be deactivated rather than deleted.
- Ensure you have an internet connection: You'll need this to download the eSIM profile again.
Recovery Process
- Contact your carrier: Inform them that you've deleted your eSIM and need to reinstall it.
- Request reactivation: Your carrier can usually resend the QR code or activation details.
- Follow reinstallation steps: Use the provided information to reinstall your eSIM profile.
Reinstallation Methods
For iPhone:
- Go to Settings > Cellular > Add Cellular Plan
- Scan the new QR code provided by your carrier
- Follow the on-screen instructions to complete the setup
For Android (may vary by manufacturer):
- Go to Settings > Network & Internet > Mobile Network > Advanced > Carrier > Add Carrier
- Select "Don't have a SIM card?"
- Scan the QR code or enter the activation code manually
- Follow the prompts to complete the reinstallation
If Reinstallation Fails
- Ensure your device's software is up to date
- Restart your device and try again
- Check if your device has reached its eSIM storage limit
- Contact your carrier's technical support for assistance
Preventive Measures for the Future
- Keep activation info safe: Store the QR code or activation details securely.
- Use clear labels: Label your eSIM profiles clearly to avoid accidental deletion.
- Regular backups: Some devices allow backing up eSIM information.
- Be cautious with reset options: Be careful when resetting network settings or performing factory resets.
Remember, while deleting an eSIM can be inconvenient, it's usually not permanent. With the right steps, you can quickly recover your eSIM profile and get back online.